Assessing The Impact Of Competency, Motivation, And Discipline On Employee Performance: The Mediating Role Of Information Technology At PT Garansi Usaha Nasional Syari'ah

Abstract

This explanatory research explores the mediating role of information technology in the relationship between competency, motivation, discipline, and employee performance at PT Garansi Usaha Nasional Syari'ah. Designed as a causality study, the research tests hypotheses to uncover the relationships and influences among the variables. The study examines three independent variables—competency (X1), motivation (X2), and discipline (X3)—with information technology (Z) as the intervening variable and employee performance (Y) as the dependent variable. Structural Equation Modeling-Partial Least Squares (SEM-PLS) analysis was utilized, employing the SmartPLS 4.0 software for data processing. The results reveal that competency and motivation do not significantly impact employee performance directly, while discipline has a significant direct effect. Competency and motivation significantly influence information technology, but discipline does not. Information technology significantly impacts employee performance and mediates the relationship between competency and performance. However, it does not mediate the relationships between motivation or discipline and performance. This study provides new insights into the strategic role of information technology in enhancing employee performance and offers practical recommendations for integrating IT solutions to optimize human resource outcomes