Fuzzy Knowledge to Detect Imprecisions in Strategic Decision Making in a Smart Port

Abstract

© 2020, World Academy of Research in Science and Engineering. All rights reserved. Port enterprises usually declare ambiguous strategic phrases which frequently lack of information related to the multi-criteria in their economic/ social/ technological/ environmental/ risk/ learning macro-environment. It is necessary that every actor includes these factors in his/her statements in order that the strategic and business decision-making be efficient by including the demands for investing in intelligent assets. In this study, taking into account the strategic information and the opinion of experts of a port system, fuzzy relationships of cause-effect between the critical factors of strategic success and the Cyber-Social-Technological-Cognitive domains of the conceptual model (CSTC) will be determined for a smart port. The valuation matrixes of first and second order are developed, the results are analysed and some suggestions are addressed to the Port Community and logistics companies.