UPDATING CRUISE TOURISM THEME: A METHODOLOGY OF SYSTEMATIC LITERATURE REVIEW

Abstract

The aim of this study was to synthesize the major themes of research studies conducted in the context of cruise tourism in the period of 2015–2023 in an international research database (Web of Science – ISI SSCI) to provide an up-to-date review of the relevant literature and identify any associated academic gaps for future research using a Systematic Literature Review (SLR) synthesis process method. The study’s findings may be categorized into the following five major topics: 1) Customer Research, 2) Supply-Side Research, 3) Cruise Ship Research, 4) Overview Research, and 5) Employee Management Research. According to the results of the study, future research should look at the connection between cruise passengers’ behavioral intentions and their perceptions of the value of their trip, their perceptions regarding cruise ports and destinations, and their overall satisfaction. For scholars, cruise destination managers, and decision-makers in the field of cruise tourism development, the findings offer both theoretical and practical insights and recommendations.