A proposed model to enhance crisis management capabilities of electricity production and supply companies in Pakistan

Abstract

Crisis management (CM) is considered to be of growing importance in the management of utilities. A wealth of literature on crisis stresses on the need to enhance crisis management capabilities such as decision making, and leadership. Such capabilities are already in practice in the developed countries but have been mostly ignored in developing countries like Pakistan. Because of the neglect of the crisis management capabilities particularly in relation to utilities, Pakistan is facing acute shortage of electricity which is the life and blood of the industrial development in the country. Due to the electricity crisis, many of the industries have been forced to shut down and hundreds of thousands have become unemployed. The present study is an attempt to propose a framework that would help enhance the crisis management capabilities of the companies involved in electricity production and supply. A comprehensive review of literature has been carried out in order to propose a conceptual framework accordingly.