MEASURING JOB SATISFACTION LEVEL OF GOVERNMENT SECTOR EMPLOYEES: A CASE OF BUREAU OF STATISTICS, GOVERNMENT OF SINDH, PAKISTAN

Abstract

Bureau of Statistics, Planning & Development Department, Government of Sindh. Methodology/Sample- The Bureau was randomly selected amongst the non- Secretariat departments which mostly have grievances developed against the policies discriminating in favour of the Secretariat employees and in disfavor of the subsidiary departments and bureaus. The study was based on measurement of satisfaction of employee satisfaction against various facets of their job. A random sample of 40 out of 100 staff members (from BPS-5 to BPS-18) was selected for investigation. Using exploratory research approach, close-ended questionnaire was used with four-point Likert scale. Background conservation and chats were also held with the sample members especially where they needed clarification. Findings- These conservations provided a healthy insight to the authors into the matter. Job facets like job security, immediate supervisors behavior, recognition, interpersonal relations, workload, career growth and pay/compensation were the factors that the employees showed satisfaction with. Whereas working conditions, feelings of achievement and government policies turned out to be the dissatisfying factors. Practical Implications- Findings of the study are likely to offer guideline to other government departments in understanding the various job satisfaction facets in the government sector departments and taking measures in that regard.