This paper examines the main aspects of the design of Spanish municipal websites: Their visual appearance, information architecture and usability. A content analysis, which is a paradigmatic method used in communication research, was performed. One of the main steps of the protocol requires the development of a codebook that, in our case, consists of 41 variables. Likewise, following a strategic and reasoned grouping of some of these variables, we created a Formal Quality Index that was applied to the evaluation of the 500 websites in the study sample.
Piñeiro-Naval, V., Igartua, J. J., & Marañón, F. (2017). El diseño de las sedes web municipales de España. Una propuesta metodológica para su análisis. Revista Espanola de Documentacion Cientifica, 40(1). https://doi.org/10.3989/redc.2017.1.1368