Tech Ethics Through Trust Auditing

Abstract

The public’s trust in the technology sector is waning and, in response, technology companies and state governments have started to champion “tech ethics”. That is, they have pledged to design, develop, distribute, and employ new technologies in an ethical manner. In this paper, I observe that tech ethics is already subject to a widespread pathology in that technology companies, the primary executors of tech ethics, are incentivized to pursue it half-heartedly or even disingenuously. Next, I highlight two emerging strategies which might be used to combat this problem, but argue that both are subject to practical limitations. In response, I suggest an additional way of augmenting the practice of tech ethics. This is to employ “trust audits,” a new form of public participation in the socio-technical environment. In the remainder of the paper, I offer a description of how trust audits work, what they might look like in practice, and how they can fit in alongside those other strategies for improving tech ethics.