Abstract
… of customer experience (CX), the first-store transformed the retail industry. Based on customer-… tools including personas and customer journey map. Thus, data are collected from the …
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CITATION STYLE
APA
Xi, C., & Idris, M. Z. (2021). A Framework to Explore Customer Experience on First-Store Design Concept in China. International Journal of Academic Research in Business and Social Sciences, 11(1). https://doi.org/10.6007/ijarbss/v11-i1/8537
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