Journal ArticleOPEN ACCESS

Gaining User Satisfaction of KAI-Access: E‐Service Quality Dimensions as Antecedent Through E‐Trust

  • Dewi A
  • Wulandari A
  • Rahayu A
  • et al.
Asia Pacific Management and Business Application (2023) 011(03) 363-378
DOI: 10.21776/ub.apmba.2023.011.03.8
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Abstract

… limits electronic transactions on KAI Access application, KAI Access users are typically more worried about privacy and security than being happy. KAI Access application customers are …

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APA

Dewi, A. S., Wulandari, A., Rahayu, A., & Hendrayati, H. (2023). Gaining User Satisfaction of KAI-Access: E‐Service Quality Dimensions as Antecedent Through E‐Trust. Asia Pacific Management and Business Application, 011(03), 363–378. https://doi.org/10.21776/ub.apmba.2023.011.03.8

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