User experience study of live streaming news with a second screen on a mobile device

Abstract

With the increasing use of mobile devices, users in recent years tend to use their smart mobile phones or tablets to obtain instant information. While staying at home, users may also like to watch live streaming news on TV and utilize their mobile devices as a second screen to interact with the news in order to share feedbacks to friends or obtain more detailed information pertinent to that particular news. The purpose of this study is to investigate the user experience (UX) when users watch live streaming news on TV and use their smart mobile devices as a second screen for various social interaction requirements. It is hoped users will have more opportunities to share their viewpoints and search for more information regarding that particular news to the public, and their voices can easily be heard.