Auditing in nursing and its importance for quality care

Abstract

To analyze scientific publications on the importance of auditing in nursing and its benefits for the patient in terms of improving the quality of and satisfaction in care. This is an integrative review, carried out by searching the databases: Database in Nursing – Brazilian Bibliography (BDENF), Latin American and Caribbean Literature in Health Sciences (LILACS) and Online System of Search and Analysis of Medical Literature (MEDLINE/PUBMED). Crossing the descriptors, using the Boolean operator "and" was implemented as follows: nursing audit AND Nursing Assistance AND nursing notes, using complete articles from the last 5 years, after selection 21 articles were chosen for this revision. It was possible that when there is a follow-up of the audit in the verification of the medical records, there is a correlation between the notes and the assistance provided, but often what is on paper was not performed on the patient, this is a negative aspect, in the positive aspect when what is on paper was performed on the patient and is meticulously recorded, there was an efficient and coherent communication between the team. Auditing in nursing is very important for health institutions, as it has an educating role in care, improving customer service and thus making the institution more recognized by the community it serves.