Technological capabilities in emerging social enterprises: a pathway to social impact

Abstract

Social enterprises seek to address significant global issues by maximizing the social impact of their products and services. Technology and innovation stand as crucial opportunities for their growth. This research aimed to analyze the technological capabilities of emerging social enterprises to enhance their social impact. Using a qualitative approach, a systematic literature review was conducted in Redalyc, Web of Science, and ScienceDirect databases with thematic descriptors like "social enterprises and technology" and "social tech ventures." Out of the studies reviewed, 56 were selected for a detailed analysis. The findings indicate that technology-based emerging companies are oriented towards social impact, making the development of technological capabilities essential. Factors such as the founders' education and access to financing play a crucial role. These insights lay the groundwork for future studies that contribute to Latin America's economic and social development.