Balancing digital debt and digital options: Challenges of digital transformation at Green Cargo

Abstract

Green Cargo is a state-owned railway logistics company based in Sweden. The company has a wealth of experience in train logistics, and it is well-positioned to benefit from the push toward the zero-carbon future. To materialize this potential and to support growth, Green Cargo needs to create a strong digital foundation. This teaching case presents challenges faced by Mr Ingo Paas, CIO of Green Cargo, who is looking for ways to deal with an existing digital debt that has been hindering company’s digital transformation efforts.