Capital budgeting for information technology service management. Modeling, classifying, and disclosure from a structural capital perspective

  • FESTA, GIUSEPPE
  • ROSSI, MATTEO
  • CUOMO, MARIA TERESA
  • et al.
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Abstract

Purpose of the paper: The study proposes a modeling, classifying and disclosure framework for investment evaluation in Information Technology Service Management (ITSM) considered as a component of structural capital, in order to communicate better with …

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FESTA, GIUSEPPE, ROSSI, MATTEO, CUOMO, MARIA TERESA, & METALLO, GERARDINO. (2018). Capital budgeting for information technology service management. Modeling, classifying, and disclosure from a structural capital perspective. Sinergie Italian Journal of Management, (102), 103–114. https://doi.org/10.7433/s102.2017.08

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