Dating Apps: The Uncertainty of Marketised Love

Abstract

Dating apps promise a ‘digital fix’ to the ‘messy’ matter of love by means of datafication and algorithmic matching, realising a platformisation of romance commonly understood through notions of a market’s rationality and efficiency. Reflecting on the findings of a small-scale qualitative research on the use of dating apps among young adults in London, we problematise this view and argue that the specific form of marketisation articulated by dating apps is entrepreneurial in kind, whereby individuals act as brands facing the structural uncertainty of interacting with ‘quasi-strangers’. In so doing, we argue, dating app users enact a Luhmanian notion of interpersonal trust, built on the assessment of the risk of interacting with unfamiliar others that is typical of digitally mediated contexts dominated by reputational logics. From a sociocultural perspective, dating apps emerge as sociotechnical apparatuses that remediate the demand to rationally choose a partner while at the same time reproducing the (im)possibility of doing so. In this respect, far from offering a new form of efficiency, they (re)produce the ontological uncertainty (Illouz, 2019) that characterises lovers as entrepreneurs.