Exploring the general acceptance factor for shared automated vehicles: the impact of personality traits and experimentally altered information

Abstract

Introduction: Shared automated vehicles (SAVs) could significantly enhance public transport by addressing urban mobility challenges. However, public acceptance of SAVs remains under-studied, particularly regarding how informational factors and individual personality traits influence acceptance. Methods: This study explores SAV acceptance using data from an experimental survey of 1902 respondents across Norway. Participants were randomly presented with different informational conditions about SAV services, manipulating vehicle autonomy (fully autonomous vs. steward onboard), seating orientation (facing direction of travel vs. facing other passengers), and ethnicity of co-passengers. Personality traits from the Five Factor Model (FFM) and Social Dominance Orientation (SDO) were assessed. The General Acceptance Factor (GAF), derived from the Multi-Level Model of Automated Vehicle Acceptance (MAVA), was used as the primary outcome measure. Results: No significant main or interaction effects were found from the experimentally altered information conditions. However, personality traits significantly influenced acceptance. Specifically, higher openness and agreeableness positively predicted SAV acceptance, while higher neuroticism and social dominance orientation negatively predicted acceptance. Discussion: The absence of experimental effects suggests either a limited role of the manipulated factors or insufficiently robust manipulations. Conversely, the substantial impact of personality traits highlights the importance of psychological factors, particularly trust, openness, and social attitudes, in shaping SAV acceptance. These findings emphasize the need for tailored communication strategies to enhance SAV uptake, addressing specific psychological profiles and fostering trust in automation.