Focus awards 2002.

Abstract

The dental team at Zetland House Clinic are a particularly innovative group. As a result of their parent hospital being the first to complete a whole organization clinical governance programme run by the NHS Modernization Agency, they were consequently the first dental team to do so. Now the clinic is a better place to work where the staff are proud of their clinic and the work that they do. The changes that resulted through their experiences of the program have benefited the patients and staff alike, and was such a success story that they have been taken as an example for the Modernisation Agency website to illustrate good practice in clinical governance. These changes and the way they approached their involvement in the program also earned the Zetland House team a place on the finalist list of the 2002 Focus Awards.