The non-accidental tourist: Using ambient intelligence for enhancing tourist experiences

Abstract

An Ambient Intelligent environment is aware of the presence of a person, perceives her needs and responds intelligently. Ambient intelligence can be used to guide a tourist through the city in such a way that is mutually beneficial for both the tourist and the city. The composite set of services delivered to a tourist can be personalized. This adaptive behaviour is best supported by Virtual Enterprises that are formed dynamically, at runtime. This paper considers an Ambient Intelligent scenario from the service providers' perspective and discusses how such scenarios can be realized through Virtual Enterprises.