The description in the records management by the business process

Abstract

This paper analyses the new definition of the description, understood as essential business process within the records management, exceeding its traditional consideration as important task within the archives: along with the product of the description it is necessary to consider the quality of the own description activities. First, the paper analyses the position hold by the description within the records management process, and the descriptive method that must be developed within this framework. Then, an analysis is made of the path required to reach the quality improvement in the description: which is none other than process management.