PERAN KETERLIBATAN KARYAWAN PADA HUBUNGAN REWARDS DAN INTERNAL COMMUNICATION DENGAN ORGANIZATIONAL CITIZENSHIP BEHAVIOUR

Abstract

The purpose of this study was to determine the effect of mediating employee involvement on rewards relationships and internal communication with organizational citizenship behavior. This research was conducted at Akana Boutique Hotel. The number of samples taken was 50 employees, using saturated sample techniques. Data collection is done through a questionnaire. The analysis technique used is simple linear regression. Based on the results of the analysis found that 1). Rewards and internal communication have a positive and significant effect on employee engagement, 2). Rewards, internal communication and employee involvement have a positive and significant effect on organizational citizenship behavior, 3). Employee involvement mediates the effects of rewards and internal communication on organizational citizenship behavior, the higher rewards, internal communication and employee involvement, the organizational citizenship behavior will also increase in Akana Boutique Hotel companies. Keywords: rewards, internal communication, employee involvement, organizational citizenship behavior