Separate Online Networks during Life Transitions: Support, Identity, and Challenges in Social Media and Online Communities

Abstract

Some life transitions can be difficult to discuss on social media, especially with networks of known ties, due to challenges such as stigmatization. Separate online networks can provide alternative spaces to discuss life transitions. To understand why and how people turn to separate networks, we interviewed 28 participants who had recently experienced life transitions. While prior research tends to focus on one life transition in isolation, this work examines social media sharing behaviors across a wide variety of life transitions. We describe how people often turn to separate networks during life transitions due to challenges faced in networks of known ties, yet encounter new challenges such as difficulty locating these networks. We describe support from waiting contributors and virtual friends. Finally, we provide insight into how online separate networks can be better designed through enhancing search functionality, promoting contribution, and providing context-sensitive templates for sharing in online spaces.