Indicador de produção aplicado ao gerenciamento de tecnologia em saúde

Abstract

In this work we describe the development and application of an indicator of productive activities (ICEB) to the management of health care technology by the Centro de Engenharia Biomédica (CEB) at the University of Campinas (UNICAMP), Brazil, aiming at performing quantitative evaluation of the services supplied by the Clinical Engineering (CE) staff to the health care area of the university. We have established performance scores (A to D), as well as other indicators based on ICEB. The indicator was applied to compare services offered to the so-called Surgery Center (ICEB) = 0.68, score B) and to the Physical Therapy Unit (ICEB) = 0.52, score C). The indicator was also applied to study the service delivered by the CE group while doing corrective maintenance for ventilators (ICEB) = 0.71) and sphygmomanometers (ICEB =0.47). The results were treated as flags for the CE group. If properly used, ICEB may be applied to pinpoint where real problems exist and help to improve the interaction between the health care department and the CE group. © Springer-Verlag Berlin Heidelberg 2007.