Facility Maintenance Management and Its Effects on Employee Performance: A Positivist Approach

Abstract

This study aims to investigate the role facility maintenance management plays on employee performance at a institution of higher learning in the Eastern Cape of South Africa.. This study employed a quantitative research approach, and the data were gathered from 150 employees who were chosen through a random sampling method. The data were analyzed using the Statistical Package for the Social Scientist (SPSS) Version 24.0. The analysis was of frequencies and standard deviations. The study findings revealed that the current facilities at the institution need an upgrade to a level that is conducive, suitable, and adequate for employees to perform their duties satisfactorily to reach the objectives of the institution. An efficient method for preparing, scheduling, and coordinating facility maintenance tasks needs to be applied to ensure effective maintenance service is performed effectively. This empirical study provided fruitful implications for academicians by making a significant contribution to the facility maintenance literature by systematically exploring the effect of facility maintenance management on the employee performance at a higher learning institution within the Eastern Cape province of South Africa. This study, consequently, stands to greatly add new knowledge to the existing literature related to maintenance performance measurement in Africa, a research setting that has been neglected by academic researchers of late.