Transfer pengetahuan terencana dan tidak terencana pada proses regenerasi perusahaan keluarga di Indonesia

Abstract

This research is to investigate planned and unplanned knowledge transfer in the family business. This research using qualitative study with multiple-casestudy. Sample size amounted to 14 family business consisting of 23 participants. Data obtained with in-depth interviews with semi-structured questions. Data analysis using content analysis method and then processed using the visual map and temporal bracketing. This research uses source triangulation technique and member checking as tools to test validity and reliability. Results show that the factors influencing planned and unplanned knowledge transfer process are: 1) awareness of precursor to transfer knowledge to the successor, 2) their inisiators to do the knowledge transfer process, 3) orientation of predecessors, whether predecessors have a long or short term orientation, 4) expectations of predecessor to the successor, if the predecessor has the expectation that the successor would continue his efforts. Transfer of knowledge that is planned to run systematically, while that's unplanned to run flowing. Initiating knowledge transfer can be initiated by the predecessor and successor. At companies that are planning the transfer of knowledge, initiation is done by predecessor. In companies that do not do the knowledge transfer process, the initiation of the process tends to be done at the force of the need for regeneration process.