Organizational change management in industrial SMEs in the optimization of decision making

Abstract

The research carried out in SMEs shows that to improve organizational processes, great developments have been achieved, but then, in an impact and follow-up study it was determined that there are high failure and retention rates of small and medium-sized enterprises, since, Improvements are not implemented or implemented with little effectiveness. Reason why, to solve this problem, organizational change must be studied and how these models are implemented or can be implemented in industrial SMEs. For this, different models of organizational change that SMEs employ are studied and compared with the organizational management implemented, to achieve a diagnosis and define the criteria and sub-criteria necessary for an AHP analysis methodology, with the results obtained, it is intended to establish a method that achieves the real change in SMEs.