Collaborative systems in crisis management: A proposal for a conceptual framework

Abstract

This article aims at presenting a three-dimensional framework dedicated to structure the domain of crisis management. The approach is based on a formalized vision of crisis (the danger / risk / consequence chain) that is used to define the what, when and where of crisis management. These three basic questions allow describing the management, time (life cycle) and localization dimensions of crisis management. The obtained framework is also compared with a simple vision of collaborative networks (the information / function / process interweaving) to identify some requirements and expectations for collaborative networks in crisis management context. Furthermore, this very “static” framework is also exposed in a “dynamic” manner to support agility of collaborative network in crisis management.