Fuzzy topsis-ew method with multi-granularity linguistic assessment information for emergency logistics performance evaluation

Abstract

The operation of emergency logistics plays a prominent role in reducing the consequences of disasters. Based on the establishment of a comprehensive evaluation system with the whole period of the disaster cycle that covers emergency preparation, response, and recovery, this paper proposes a fuzzy-symmetrical Technique for Order Preference by Similarity to Ideal Solution-Entropy Weight (TOPSIS-EW) method with multi-granularity linguistic assessment (MGLA) information to evaluate the performance of emergency logistics. Furthermore, the proposed evaluation method is employed to evaluate the performance of emergency logistics in Wenchuan earthquake, five worst-hit regions (i.e., Wenchuan County, Beichuan County, Qingchuan County, Mianzhu City, Shifang City) were ranked as V, III, I, II, IV, respectively. Finally, the effectiveness and reliability of the method are verified by comparison with the other two related methods and a sensitivity analysis. Based on the comprehensive evaluation results, some specific managerial suggestions are proposed to improve the emergency logistics capacity.