Working time configuration in hospitals using personnel-oriented simulation

Abstract

Current developments in Germany have led to severe consequences for the configuration of working times of medical and nursing personnel in hospitals. They underline the necessity to arrange work processes and personnel employment as efficiently as possible. In this context, the current project "Process Optimization and Efficient Personnel Employment in Hospitals" has set the goal of developing a simulation-based procedure for the analysis of working time model. This procedure shall which can be used to explore the advantages and possibilities of working time models in hospitals based on simulation investigations and to derive configuration recommendations. The flexible alignment of the personnel capacity with the capacity requirements for patient treatment is used to achieve a high degree of patient-oriented service in medical tasks in order to help hospitals efficiently employ available personnel resources as well as to realize personnel-oriented goals. This article will introduce the developed concept for a simulation-based configuration of working times. © 2008 International Federation for Information Processing.