The Influence of Organisational Culture on Firms’ Effectiveness

Abstract

Organisational culture has become increasingly prominent in all sectors of industry. It is proposed that if improvements in performance and quality of work are to be achieved, basic and procedural changes must be accompanied by changes in culture. Therefore, there arose a need for a better understanding about the nature of organisational culture and how it can be explored for organisation's advantage. The study adopted a survey design whereby questionnaire was administered to 200 respondents from the banking sector. The study used items drawn from the Denison organisational culture survey to measure culture and effectiveness. The findings from the study showed that the response rate is 90% and that mission has the strongest contribution to culture.