From groupware to social media - A comparison of conceptual models

Abstract

Although Groupware research has yielded a number of productive and successful systems, it appears that the current social media trend is somewhat out ruling the traditional cooperation support systems such as email or shared workspaces. In this paper we propose a conceptual model that identifies major elements and concepts of cooperative systems to provide a basis for their comparison. We will illustrate that social media systems apply the same basic concepts as other collaborative systems but with a different adoption creating a different user experience. © 2012 International Federation for Information Processing.