Constructing the knowledge model in ERP implementation

Abstract

Successful knowledge transfer is an effective guarantee for ERP implementation. This paper introduces knowledge types used in ERP implementation, sorts out structure components of such knowledge, analyses the key points of knowledge and its transfer involved in the three ERP implementation entities, and then constructs three-dimensional knowledge models at two main ERP implementation stages, confirming stage and implementing stage, at last it gives a detailed decomposition. © 2008 by Springer Science+Business Media New York.