Employee Well-Being During COVID-19 Pandemic: The Role of Adaptability, Work-Family Conflict, and Organizational Response

Abstract

Well-being has always been a topic of interest for individuals, organizations, and policy-makers. COVID-19 pandemic made it tremendously relevant as employees were forced to work from home due to the successive lockdowns that governments have implemented to curb the spread of the virus. This crisis has raised concerns about employees’ well-being due to the implementation of these tight measures. In the present study, we examined the direct and indirect effects of employees’ adaptability, work-family conflict, and organizational response on employees’ well-being through the mediating role of perceived stress. Data have been collected from 184 employees working in various organizations in Malaysia and analyzed using Smart-PLS Structural Equation Modeling with the bootstrapping procedure. The results indicated that organizational response, work-family conflict, and adaptability directly affect perceived stress and well-being, except for organizational response, which has no direct effect on well-being. Furthermore, it was found that perceived stress mediates the relationship of organizational response and work-family conflict with well-being but not adaptability.