Information and Communication Technologies and Non-Governmental Organisations: Lessons Learnt from Networking in Mexico

Abstract

Recent years have witnessed increasing demands on Non-Governmental Organisations’ (NGOs) to achieve development goals. These greater demands, particularly with respect to the provision of public welfare services, as well as the changing context in which NGOs operate, challenge these organisations to strengthen their capacities to fulfil their missions. At the same time, the policy discourse at the international level fosters the use of Information and Communication Technologies (ICTs) for development. The introduction of an electronic-based learning network in the Gulf of California in Mexico is taking place as a way to address the organisational learning needs of key organisations dedicated to conserving that region's biological and natural resources. An in-depth analysis, based on interviews with members of that electronic network, allows for an examination of practical experience involving ICTs for NGO strengthening. The study found that, beyond the commonly understood obstacles presented by the lack of infrastructure and skills, there are various other pitfalls to the successful implementation of e-networks for the strengthening of NGOs in developing countries. Lessons learnt and recommendations are made based on the results of the analysis.