Lifting the curse of knowing: How feedback improves perspective-taking

Abstract

People are likely to use their own knowledge as a frame of reference when they try to assess another person’s perspective. Due to this egocentric anchoring, people often overestimate the extent to which others share their point of view. This study investigated which type of feedback (if any) stimulates perceivers to make estimations of another person’s perspective that are less biased by egocentric knowledge. We allocated participants to one of the three feedback conditions (no feedback, accuracy feedback, narrative feedback). Findings showed that participants who were given feedback adjusted their perspective-judgement more than those who did not receive feedback. They also showed less egocentric projection on future assessments. Participants adjusted their perspective within the same trial to the same degree for both feedback types. However, participants’ egocentric bias was only reduced when they received narrative feedback and not when they received accuracy feedback about their performance. Implications of these findings for theories of perspective-taking are discussed.