Abstract
We develop a marketing-centric framework for delivering affordable, clean energy to consumers by leveraging the marketing 4 Ps to encourage a bi-directional flow of information between firms and consumers. Using a multimethod approach that covers a consumer survey, field experiment, and a decarbonization simulation to test the various aspects of the framework, our findings point to the need for a “system-wide” solution. Specifically, we examine consumer responsiveness to multiple levers within the 4 Ps, showcase the real effects of a combination of an automated solution and dynamic electricity pricing on behavior, and examine the role of dynamic prices and automation in transitioning to 100% clean electricity. We argue that there are ways to achieve affordable, 100% clean energy that many consumers will adopt. We conclude with a set of research questions examining additional aspects of the 4 Ps that can be leveraged to facilitate the wide-spread adoption of clean energy solutions.
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CITATION STYLE
Kopalle, P. K., Burkhardt, J., Gillingham, K., Grewal, L. S., & Ordabayeva, N. (2024). Delivering affordable clean energy to consumers. Journal of the Academy of Marketing Science, 52(5), 1452–1474. https://doi.org/10.1007/s11747-024-01003-2
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