EFFECT OF SELF-EFFICACY ON WORK ENGAGEMENT MEDIATED BY HRD CLIMATE ON OUTSOURCED BANK EMPLOYEES

Abstract

Human resources play a vital role in every company becausehuman resources are the cogs for the running of the company. Nowadays,competition in any company is getting tougher, including the banking industry.This study aims to prove the effect of Self-efficacy on Work Engagementmediated by HRD Climate. This research was conducted at PT X asa third party, which is an outsourcing company for bank employees inJakarta. Questionnaires were distributed to 150 employees, and data processingwas done using SPSS v22 software and Hayes PROCESS v3 macros.The results of this study indicate that there is a positive and significantinfluence between the variable Self-efficacy on Work Engagement mediatedby HRD Climate, with a more significant direct effect between theSelf-efficacy variable on Work Engagement on outsourced bank employeesin Jakarta.