The market doesn’t care

Abstract

Governments marketize the delivery of care supposedly for reasons of economic efficiency or innovation. The authors theorize that marketization is, in fact, motivated by government incentives which increase transactional activity, creating the illusion of (economic) growth. This occurs at the cost of devaluing relational aspects of social care, with consequences for workers and users. The voluntary sector is especially construed as a domain where social productivity is supposedly reliant on strong relational values, and distanced from primarily transactional, profit-pursuant activity. Marketization of this sector presents a clear example of depreciating relational values relative to transactional economic activity.