Computerization of primary health care information systems: Advances and challenges

Abstract

Objective: to analyze the implantation of the e-SUS Primary Health Care strategy in the West Region of Minas Gerais, Brazil. Method: descriptive case study, with data from 62 people responsible for implementation in 54 municipalities, between May and June 2015, as well as two interviewees and analysis of the following documents: “Implantation of the e-SUS PHC in SRS Divinópolis” (Implantação do e-SUS AB na SRS Divinópolis) and “Municipalities, by Implantation of the e-SUS PHC in SRS Divinópolis” (Municípios por Situação de Implantação do e-SUS AB na SRS Divinópolis). The data were analyzed by descriptive statistics and Content Analysis, using the Atlas ti software, version 7.0. Results: in 44 (81.5%) of the municipalities, only the simplified data register was implemented, and 22 (40.7%) of the municipalities are in scenario three of implantation, 34 (54.8%) of those responsible for implantation are not permanently contracted staff. Conclusion: The implantation has weaknesses related to infrastructure and shortcomings in the professionals’ training and resistance. It is necessary to review the planning of the implantation, taking its complexity into account.