A study on dynamics and challenges on traditional banking and E-banking services among senior citizen's at Bangalore city

Abstract

Advanced in digital inclusion may be distinguished as a major issue in the India and may be influencing all parts of the society, including employments, education, community structure and administrations. Research by the national wide survey found that 40% from India's population are absent in essential digital abilities and that effect the capability that take advantage of the digital innovation organization and internet. Around this number group, the researchers are over-represented. Worrying facts show that about the 5. 9 million adults, existing in the India never utilized the Internet, 85% are above 60 year of age. In this paper we study the challenges faced by the old era in the advanced digital era. We study an aggregation of old senior resident members recognizing issues that prevent them from taking part of e-banking administrations for their purchasing digital technology goods. We examine the part of NLP for enhancing observation about usability and guaranteeing ideal encounter and recommend measures which might fill the gap of digital era.