The Congruence Management -a Diagnostic Tool to Identify Problem Areas in a Company

Abstract

The congruence management model is a diagnostic tool that evaluates how well the elements within an organization work together and how they can be better integrated to improve performance. Chronological age is often used as a proxy for defining the wants and needs of consumers. This paper will represent how environment and person interacts with each other and discuss how it can aid in explaining the individual needs of aging consumers that need to be met to allow for successful aging. Outcomes for product design, service environments, and technological solutions will also be discussed. In this paper several internal elements are mentioned by which a company transforms input, such as resources, into output, such as goods or services. The paper will also highlight the basic premise of the congruence management model in which the betterment of a company's basic internal elements works together and how faster it attains its goals.