Towards an instrument for measuring sensemaking and an assessment of its theoretical features

Abstract

This paper reports the result of a study that we conducted to develop an instrument for measuring sensemaking and to understand how sensemakers conceptualise the sensemaking that they are doing. To address these aims we conducted a review of how sensemaking is described in the literature and derived a series of features. These were used to construct a questionnaire, which we deployed in an experimental study in which participants performed a sensemaking task. The results help to validate the questionnaire and provide insights into how users think about the experience of sensemaking.