Technostressors and Work-Life Fit: The Mediating Role of Technostress Inhibitors and Job Satisfaction

Abstract

Using information and communication technologies has become one of the main sources of stress in the contemporary workplace. Technostressors affect not only employees’ functioning within the organization but can also have impact on their private life. This study analyses the impact of technostressors on work-life fit and examines the role of technostress inhibitors and job satisfaction as mediating factors in this relationship. A total of 533 employees (50.1% women), aged 18–65 years (M = 39.74, SD = 14.25), who used ICT daily, were surveyed. In the current study, data were collected using the Technostress Creators and Technostress Inhibitors Scale, the Work–Family Fit Questionnaire, and the Job Satisfaction Scale. The obtained results have revealed a positive relationship of technostress with work-life facilitation and work-life conflict. The mediating effect of technostress inhibitors on the relationship of technostress with work-life facilitation and work-life conflict has not been confirmed. Notably, our analyses show that inhibitors are effective in reducing work–life conflict and enhancing work–life facilitation only when they also increase job satisfaction. This highlights the important role of job satisfaction as a mediator in improving work–life fit.