Online vs. face-to-face deliberation: Effects on civic engagement

Abstract

Deliberation is considered to produce positive effects on public opinion, in that it exposes participants to alternative perspectives and rational arguments. However, whereas benefits of face-to-face deliberation have been supported by many empirical studies, the effects of online deliberation remain unclear to date. This research compares the effects of online and face-to-face deliberation in experimental settings. A theoretical review of computer-mediated communication and deliberative democracy suggests that online deliberation is not necessarily inferior to face-to-face deliberation. An experiment was conducted to compare the relative outcomes of a deliberation performed in face-to-face and computer-mediated settings. The results suggest that both online and face-to-face deliberation can increase participants' issue knowledge, political efficacy, and willingness to participate in politics. © 2007 International Communication Association.