Administrative Reforms in South and Southeast Asia: Enhancing the Capacity for Public Service Delivery

Abstract

The aim of administrative reform— a special public policy instrument of governments— is to improve the capacity of public service delivery systems. This study examines the reform-led service delivery situation of public institutions at the local level in South Asia. The study offers an in-depth qualitative study with gleaned data, focusing on primary education in the country in relation to MDGs basic education. Local administration in the country has been a ‘low modicum of self-governance to provide public services. Institutional capacity dealing with educational management has called into question. Primary education in the country is quantitatively discussed while qualitatively is in a state of disarray. As a thorough academic qualitative study with a country-specific case has by far not been explored yet, it fills the information gap. Little is known about the public service delivery capacity with primary education at the local level. This study implicates governments and development partners such as the UN SDGs for effective partnership in development in an era of post-CVID-19 crisis.