Role of spiritual leadership in enhancing employees’ job performance: a study of organized retail sector in India

Abstract

This study has been undertaken in order to understand the impact of spiritual leadership on the extent of job performance in organized service sector of India. For the purpose of the study, sampled population from three chosen organized retail stores in Delhi, NCR region have been chosen for conducting survey and their feedbacks have been collected by administering close-ended questionnaire among them. While the research findings establish positive correlation between employee job performance and spiritual leadership, it also suggests that this form of leadership is most effective in fostering organizational citizenship behavior and organizational commitment among employees.