Analysis of factors from the external environment in changing business processes

Abstract

This paper presents and analyzes the factors in the external business environment that determine the need for redesign processes in enterprises or at the business level. At the same time, the influence of the most relevant factors in the external environment will be analyzed in this context based on a case study conducted at the level of the Jiu Valley enterprises. At the same time, the influence of the most relevant factors in the external environment will be analyzed in this context based on a case study conducted at the level of the Jiu Valley enterprises. The research methodology is the questionnaire. The study is broader, but only a part of the research findings, those related to the factors in the external business environment that determine the need for chance or redesign processes in enterprises, are presented this paper. The overall conclusion of the study is that: the need to undertake processes of change or redesign of business is determined in particular by certain factors such as those in the near environment (customers, competition, etc., with intensities close to influence), but also by the changes in the business environment in which the company operates. The results of the study can generally be argued that the company / business and business it is doing is in close connectivity and interdependence with its external environment.