Managing performance to align the participants of collaborative networks: Case studies results

Abstract

The paper underlines the interest of using a performance management system applied to monitor the strategy effectiveness and the interoperation's performance in the collaborative networks (CN). The aim with this study is to verify if a performance management system helps decision-makers reach the alignment among participants in a collaborative network. It is expected that this work provides an adequate tool for supporting quick decisions to meet the feasible and desirable improvements in inter-organisational processes. A framework (CNPMS) is also presented, having been developed to support the dynamic performance management, which was applied in case studies of two Brazilian collaborative networks. © 2010 IFIP.