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Journal ArticleOPEN ACCESS

EFFECT OF THE SERVICE QUALITY ON TUTORING CUSTOMER’S WORD OF MOUTH AND SATISFACTION IN MALANG CITY

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Jurnal Aplikasi Manajemen (2019) 17(3) 522-529
DOI: 10.21776/ub.jam.2019.017.03.17
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Abstract

… city should improve and maintain the quality of service that has been done so far to improve customer satisfaction tutoring … Therefore, in a study guide, it is necessary to improve the quality of service so that customers voluntarily recommend … Service Quality and Satisfication …

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APA

Salim, T. P., Rahayu, M., & Sudjatno, S. (2019). EFFECT OF THE SERVICE QUALITY ON TUTORING CUSTOMER’S WORD OF MOUTH AND SATISFACTION IN MALANG CITY. Jurnal Aplikasi Manajemen, 17(3), 522–529. https://doi.org/10.21776/ub.jam.2019.017.03.17

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