Cultural differences still matter: Adapting products and positioning for international success

Abstract

This article focuses on technology-based companies and the way they perceive the influence of cultural and social differences on their internationalization process. As national cultures and institutions differ from country to country and even more so between different continents, we herein discuss the adaptation of products and services to the cultures and institutions of each environment, for the optimization of sales and product positioning. An in-depth example of a platform that is for sale in different countries, including Portugal and Mozambique, was described. In addition, results from interviews and a questionnaire administered to Portuguese internationalized companies were analyzed. A review of the existing literature was also performed. The strategic notion of positioning is central to organizational success and should differ from context to context, where necessary. Namely, different economic and education conditions lead to distinct behaviors, which have a repercussion on the position to be adopted in order to sell products abroad.