Analysis of current customs practices in the United States and a proposed model for world class Customs

Abstract

The purpose of this research is to propose a theoretically supported model for world class customs procedures and present testable propositions. A gap is noted in customs research and literature: no attempt has been made to bring together in one model the significant constructs which define world class customs operations. The model proposed in this paper is based upon literature and indicates six constructs to world class customs: infrastructure, procedures, technology, time focus, cost, and mission. The proposed model is contrasted with current practices used by US Customs and Border Protection (CBP). Also discussed are constructs for further research in this field of study. This topic is critically important in today's global environment because any disruption to the supply chain can be costly and waste significant resources of a firm or country.